Use these links for support, shop partner enquiries and safety guidance.
Email support@balsasurf.com.au for general questions about Balsa.
For account access, messages, listings or app support, email support@balsasurf.com.au.
Run a surf shop, shaper business or repair workshop? Request shop access and Balsa will review the application.
For partner questions before applying, email shops@balsasurf.com.au.
If a listing or conversation feels unsafe, use the report controls in the app. Read the safety guide before arranging inspection or pickup.
For urgent safety, abuse or moderation concerns, email safety@balsasurf.com.au.